Frequently Asked Questions
Do you have a question? Everything you want to know can be found clearly in one place. This way you don't have to search and you'll have the answer in no time.
Product
Many women notice a difference in freshness, comfort, and balance within 1 to 3 weeks.
For others, it takes a bit longer — and that's completely normal. Every woman is different, and sometimes your body just needs a little time to get back into its natural rhythm. The more consistently you take it daily, the better the results.
Take 2 capsules daily with water, at a time that suits you (for example, after breakfast). The most important thing is that you take it every day for a lasting effect.
Always consult your doctor or midwife before using supplements during pregnancy or breastfeeding.
Yes, you can continue to use Nuvéna during your period.
Most women do not experience side effects. Sometimes your body may be getting used to the probiotics in the first few days, which can manifest as mild abdominal cramps or gas. This usually goes away on its own.
Absolutely. Hormonal changes during this phase make you more susceptible to discomfort.
Nuvéna helps you maintain your natural balance and supports a fresh, comfortable feeling.
Probiotics are the good bacteria, prebiotics are their food. Together, they ensure a healthy, strong vaginal flora and long-lasting balance.
Our formula is free of gluten, lactose, artificial colorings, and unnecessary additives.
Yes, all our ingredients are Non-GMO (not genetically modified).
We have collected all relevant studies in our Research Library: View the studies here.
Shipping
Our delivery time is 7-14 business days for all orders, both within the Netherlands and Belgium.
Why does this take a bit longer? We work with a meticulous logistics process where every order is packaged and checked especially for you directly from our warehouse. This way, we ensure the highest quality and optimal freshness of our products.
Yes, once your order has been shipped, you will receive a Track & Trace link by email.
First, check the status via your Track & Trace link. Is there no movement or has the delivery time been exceeded? Contact us at info@nuvenanaturals.nl, and we will resolve it for you immediately.
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Returns
You can return within 30 days of receipt. Please contact our customer service for the return address and instructions. Products must be unopened and in their original condition.
Return shipping costs are at your own expense, unless the product is faulty or damaged.
Not satisfied? Thanks to our 30-day money-back guarantee, you will receive a full refund of your purchase amount.